Consultation Policy
Last updated 1/29/2025
At KDC Marketing, we provide expert marketing and web design consultations to help businesses gain clarity and direction. Our consultations are designed to answer your questions, provide insights, and offer strategic guidance tailored to your needs.
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This policy covers all consultations, both past and future. By booking a consultation, clients agree to these terms. Going forward, acceptance of these terms will be required before scheduling a session.
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1. Consultation Types
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Free Initial Consultation: A 30-minute session for potential clients to discuss their needs and explore how KDC Marketing can help. This session provides an overview of services but does not include in-depth strategy.
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Paid Strategy Consultation: A 60-minute session for a deeper discussion of specific marketing and web design challenges. This session may include recommendations, insights, or a strategic roadmap based on your business needs.
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2. Consultation Scheduling
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All consultations must be scheduled in advance using our online booking system.
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A brief intake form may be required before the session to help us better understand your needs.
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3. Pricing
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Free Initial Consultation: Available to new potential clients.
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Paid Strategy Consultation: $125 per hour, payable at the time of booking.
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4. Cancellation & Rescheduling
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Cancellations or rescheduling must be requested at least 24 hours in advance. Late cancellations (within 24 hours of the appointment) may be subject to a $50 cancellation fee.
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No-shows will not be refunded.
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5. Confidentiality
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All information shared during the consultation is confidential. We respect your privacy and will not share or use your information beyond the consultation purpose.
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6. Consultation Outcomes
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Depending on the consultation, you may receive a follow-up summary, insights, or next steps. However, a detailed roadmap or action plan is not guaranteed and will be provided only when applicable.
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If you choose to proceed with KDC Marketing for additional services, the consultation fee may be credited toward your project cost at our discretion.
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7. Limitations
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Consultations are advisory and do not include hands-on implementation. Any further work will be quoted separately.
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8. Results Disclaimer
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While KDC Marketing strives to provide valuable insights and recommendations, we do not guarantee specific results, such as increased traffic, sales, or conversions. Business success depends on various external factors, including implementation, industry conditions, and competition.
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9. Intellectual Property
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Any materials, strategies, or insights shared during the consultation remain the intellectual property of KDC Marketing. Clients may use the information for their own business purposes but may not distribute, reproduce, or resell any proprietary materials without written permission.
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10. Liability Disclaimer
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KDC Marketing provides consultations for informational and advisory purposes only. Any decisions or actions taken based on our recommendations are solely the responsibility of the client.
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KDC Marketing is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of information provided during the consultation.
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By booking a consultation, the client agrees to waive any legal claims against KDC Marketing, its employees, and affiliates related to the advice or recommendations given.